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Dive Centre Check-In

The dive centre front desk: arrivals and departures for the date, who is currently an active diver, check divers in and out, and assign the dive boss.

Dive Check-In is the dive centre front desk. It shows the day in three parts — Arrivals due in, Active Divers currently with you, and Departures leaving — so you can check divers in, capture their certification, assign the dive boss, and check them out when they finish.

Last updated

The three lists

  • Arrivals — divers due to start with you on this date. Each is Pending until checked in.
  • Active Divers — everyone currently checked in and diving with you across their stay.
  • Departures — divers finishing today, to be checked out.

When everyone due has been processed the list reads All Checked In.

Check-in is the diver, not the trip

Checking a diver in registers them with the dive centre for their stay. Which boat they are on each morning is the Dive Board. A diver is checked in once and may dive many times.

Common Tasks

How to Check a Diver In (register diver, diver arrival, check in)

Register a diver with the centre and capture what you need before they can dive.

Required permission: Dive operations read

  1. Go to Dive Center → Check-In, or open Dive Check-In in the staff app
  2. Find the diver under Arrivals for the date
  3. Open their record and work through the check-in — personal details, certification level and agency, and any medical declaration
  4. Scan their certification card where you capture it
  5. Complete the check-in

Result: The diver moves from Pending to Checked In and appears under Active Divers.

Note: Capture certification at check-in rather than at the boat. The manifest shows certification, and a divemaster discovering a missing qualification on the water is too late.

How to See Who Is Currently Diving With You (active divers, who is here, current guests)

The list of everyone checked in and not yet checked out.

  1. Go to Dive Center → Check-In
  2. Open Active Divers
  3. Use Hide details to compress the list when scanning it

Result: You see every diver currently with the centre, regardless of which day they arrived.

Note: If it reads No active divers but people are diving, they were never checked in — find them under Arrivals.

How to Assign the Dive Boss (dive boss, who is leading, assign staff to trip)

Record who is responsible for the day's diving.

Required permission: Dive operations write

  1. Go to Dive Center → Check-In for the date
  2. Assign the dive boss

Result: The dive boss is recorded for the day and appears alongside the day's operations.

Note: A day showing No dive boss has nobody named as responsible. Set it at the start of the day rather than after the boats have gone.

How to Check a Diver Out (diver leaving, check out, end of stay)

Close out a diver at the end of their stay.

  1. Go to Dive Center → Check-In
  2. Find them under Departures for the date
  3. Check them out

Result: The diver becomes Checked Out and leaves the active list.

Note: Check out before settling their account, so any final dives and equipment charges are on the bill.

How to Undo a Check-In (reverse check-in, checked in by mistake, undo)

Reverse a check-in made in error.

  1. Go to Dive Center → Check-In and find the diver
  2. Undo the check-in

Result: The diver returns to Pending under Arrivals.

Troubleshooting

A diver is not in the Arrivals list

Cause: Their booking is on a different date, or they have no dive booking at all.

Fix: Check the date at the top of the screen, then check their reservation. A guest staying with you but with no dive service booked will not appear here.

The list says "No arrivals for this date"

Cause: Nobody is due to start diving on that day.

Fix: Confirm the date. Divers who arrived earlier in their stay are under Active Divers, not Arrivals.

A diver is on the boat but not checked in

Cause: Check-in was skipped.

Fix: Check them in now so their certification is captured. The Dive Board manifest and the check-in list are separate — being on a manifest does not check someone in.

Certification is missing on the manifest

Cause: It was not captured during check-in.

Fix: Open the diver’s record and add their certification level and agency. It flows through to the manifest for their subsequent trips.